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Help and FAQ's   >   Item Listings, Auctions, and Bidding
 
Item Listings, Auctions, and Bidding

Item Types

Auctions and Bidding

Finding Items

 

Item Types

What is a Fixed Price item?
Fixed Priced items are instant, direct purchases ready for immediate checkout. They are similar to "Buy it now" items on eBay. All you need to do is click the "Purchase" button and the item is yours!

Check out all of our current Fixed Price Items.
What is a Standard Auction item?
A Standard Auction is a traditional internet auction with a secret proxy bidding system to make placing your bid secure and easy. The auction will run until the posted ending time, with your bids being placed by the proxy bidder competitively to win the item at the lowest possible price. Please see How the Bid Increment Works for a tutorial of our bidding process.

All Fuji Arts standard auctions have a "soft closing". This more closely replicates a live auction setting where the item is won when all customers are finished bidding, not when a set "bidding close" time is reached. Details on the soft closing system can be found below. For more information about Standard Auctions, please see our Standard Auctions Rules and Guidelines.

Check out all of our current Standard Auction Items.

 

Auctions and Bidding

Why didn't the Standard auction I bid on end at the time stated on the auction page?
All Fuji Arts standard auctions have a "soft closing". In this system, an auction will close either at the time stated stated on the listing page or five minutes after the last bid is placed, whichever occurs last. Further details on the soft closing system can be found below.
What is the Standard Auction "soft closing"? Why do you use this system?
All Fuji Arts standard auctions have a "soft closing". This system allows for all customers to have the opportunity to post their bids before an item ends. It eliminates sniping and more closely replicates the typical, live floor auction where bidding will continue past the schedule close time until bidders are done.

Specifically, each auction will close either at the time stated on its listing page or five minutes after the last bid is placed, whichever occurs last. You can post an early maximum proxy bid and let the auction run rather than worrying about bidding in the last few seconds or being concerned about being outbid by someone a few seconds before the item closes and losing the item. For more information, please see our Standard Auctions Rules and Guidelines.
What is a "proxy bid"?
A proxy bid and a maximum bid are the same thing. To place a proxy bid, simply enter the maximum amount you are willing to pay for a particular item. Our bid agent will then automatically place incremental bids up to your maximum amount for you.

Your maximum bid is secret and known only by you. Your maximum bid is only placed when a competing bidder bids one increment below, or at the same amount of, your proxy bid. This ensures that the item will be sold at lowest possible price. For a more detailed explanation, please see How the Bid Increment Works for a tutorial of our bidding process.
What is a bid increment?
There are 2 ways the bid increment affects the bidding process for any given item: a) when a user manually places a new bid, and b) when a user's BidAgent automatically calculates the next bid to place. For a more detailed explanation, please see How the Bid Increment Works for a tutorial of our bidding process.

 

Finding Items

How can I find the items I have bid on?
The "Current Bids" page for your account will show you a) items you have placed a bid on that are still open, and b) items where you have been outbid. You can access this page by clicking on the "Your Account" link in the upper-right, and then selecting "Current Bids".

The "Current Order" page for your account will show you closed items where you held the winning bid and payment has not yet been received. You can access this page by clicking on the "Send Payment" link in the upper-right.

The "Completed Orders" page for your account will show you all closed items for which payment has been received. You can access this page by clicking on the "Your Account" link in the upper-right, and then selecting "Completed Orders".
How can I find the items I have ordered and paid for?
The "Completed Orders" page for your account will show you all closed items for which payment has been received. You can access this page by clicking on the "Your Account" link in the upper-right, and then selecting "Completed Orders".
How can I find a listing by item number?
  1. Click on the "Advanced Search" link near the search box at the top of any page.
  2. Enter the item number into the field under "Search by Item Number".
  3. Click on the "Search" button under "Search by Item Number".
I added an item to my Current Order 30 minutes ago and now it is gone. What happened?
If you are a new member to our site, payment for any item you add to your order must be remitted within 30 minutes from the time of your order. If payment is not received, the order will be canceled and the item will be put back into inventory.

VIP members are welcome to remit payment within 14 days at their earliest convenience - items ordered will not be automatically canceled. VIP status is granted only to established Fuji Arts members. To request VIP status, please send us a message.
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